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Frequently asked questions
Orders are typically processed within 24 hours and shipped Monday through Friday. You’ll receive tracking information as soon as your order is dispatched.
Yes. Expedited shipping options are available at checkout. Cold-chain or temperature-sensitive items may include additional handling time.
No. All products are strictly for laboratory research purposes only and are not intended for human or veterinary use.
Absolutely. All orders are shipped in plain, unbranded packaging to ensure privacy and security.
We begin processing orders immediately. If you need to cancel or change something, please contact us here ASAP.
Due to strict regulatory compliance, we do not offer any instructions, dosing guidance, or usage recommendations. Our products are intended exclusively for qualified laboratory researchers. Any inquiries related to human use are automatically flagged and filtered for deletion.